Our Company collects the following data:
You directly provide Our Company with most of the data we collect. We collect data and process data when you:
Our Company collects your data so that we can:
When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Our Company securely stores your data at Mycashflow Server.
Our Company will keep yours for 10 years. Once this time period has expired, we will delete your data.
Our Company would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt-out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.
If you no longer wish to be contacted for marketing purposes, please click here.
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: +358442778923
Or write to us: AstroartFinland@gmail.com
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
There are a number of different types of cookies:
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Email us at: AstroArtFinland@gmail.com
Or write to us at: Sinirinnakatu 18, 50190 Mikkeli, Finland
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Address: Sinirinnakatu 18, 50190 Mikkeli, Finland.
These terms and conditions are valid from November 7th, 2020.
Astro Art Finland
Products are sold for private customers over 18 years of age. Prices include VAT. The prices are subject to change.
Products on the online store are ordered by adding them to the shopping cart and by paying them with an online checkout service. All customer information is handled confidentially. Contact information collected during the order process is only used for the delivery of the order, unless otherwise stated. When placing an order you are required to accept the terms and conditions.
The online checkout service in use is Paytrail. The payment methods are invoice, installment payment, card payment and payment via online bank.
By filling your personal information at the checkout you accept the terms and conditions of Paytrail Oyj
(Paytrail Oyj, Innova 2, Lutakonaukio 7, 40100 Jyväskylä). By clicking "buy" you accept the terms and conditions of Astro Art Store.
After we have received your order we will immediately send you an order confirmation that contains your order information. Always check the content of the order confirmation. If you have questions regarding your order, contact our customer service immediately. Keep the order confirmation in case you need to contact our customer service. Make sure that you have your customer number and order number available when contacting our customer service. Always make sure that the package contents matches the order confirmation.
You can use the following information to contact our customer service:
Astro Art Finland
Shipping fees include shipping and packaging fees. We will present an estimate of the shipping fees in the shopping cart. The exact shipping fees are visible when you have chosen your preferred payment method and shipping method for your order. The available shipping methods vary depending on the products and the combined weight of the products in the shopping cart.
Our most common delivery times to Finland vary depending on the product and delivery method in question. Exceptions to delivery times are stated. We will notify you about the possible delays right after your order.
We are not responsible for delays caused by force majeure or indirect losses caused by delays. The online store will inform about exceptional delivery times on the website.
All of our products have at least a 1-year warranty by the manufacturer. Warranty-related issues can be dealt either directly with the manufacturer or with Astro Art Store.
Warranty does not apply to faults that have been caused by:
a) incorrect maintenance, lack of maintenance, or lack of calibration
b) software, parts, or equipment that have not been delivered by Astro Art Store
c) unauthorized modifications or misuse of the product
You have the right to cancel this agreement within 14 days without declaring the reason. The deadline for canceling this agreement ends 14 days after you have received the last shipment of your order. If the product is downloaded, the deadline for canceling this agreement is 14 days after you have downloaded the product.
To use your right to cancel, you need to send us an unambiguous notification of your decision (for example by phone or by email). You can also use our printable return form, but it is not required. To comply with the 14-day deadline you need to send the notification before the deadline.
Use the following contact information to send the notification:
Astro Art Finland
If you decide to cancel this agreement, we will return your payment in full, including the shipping costs (only the amount of the cheapest available shipping method). The payment will be returned without a delay, and within 14 days after you have received the cancellation confirmation.
Return fees are on the responsibility of the customer. The items must be returned to the address of Astro Art Finland with the same method as they have been delivered to the customer.
We will return the payment by using the same payment method as the original payment, unless both parties agree otherwise. The payment is returned in a way that the you will not get any extra fees.
You must send the items back without a delay and within 7 days of receiving the cancellation confirmation. The deadline has been complied with, if you send the items back before the 7-day deadline.
You are only responsible for such decrease in value of the items that is not caused by handling that necessary to test for operation, features, or functionality of the items.
Failure to redeem your delivery is not the same as returning or canceling your order. We will charge a fee for unredeemed orders that have not been canceled according to return conditions.
If the item has been lost or damaged during delivery or it does not correspond to your order, you need to use our contact information to inform us within 14 days by mail, email or by phone. The contact information can be found in "Return conditions". If the package has clearly been damaged during shipping, you need to inform the delivery company immediately.